ClickUp Integration is broken
in progress
F
Florian
I tried "reset" and/or remove and re-integration of "ClickUp":
- Changes made in Akiflow are pushed to ClickUp
- But no changes or even new tasks are imported to Akiflow.
Example:
- Create a task at ClickUp (doesnt show up at Akiflow)
- Change due date and start date of a ClickUp task in ClickUo to "today" (no changes at Akiflow)
Log In
F
Florian
Jayrich Sebullen My real account can no longer be used (its 100% broken and nobody knows why). Is Akiflow so unstable? However, if I create a new Akiflow account, the synchronization from ClickUp to Akiflow works again. Unfortunately, the support team confirmed to me that the integration to ClickUp is currently faulty anyway due to changes in the ClickUP API regarding “due date”. So now I have 1 account which doesn't work anymore and all other accounts of all users of Akiflow should be told that currently there is wrong synchronization between Akiflow to direction of ClickUp (ClickUp to Akiflow works). "due date" is broken, start date works
Jeson P
Florian: Hi Florian! For us to be able to address this more swiftly, culd you please reach out to our customer support channel and mention that Jeson is asking you to communicate there from Canny? This is for us to ensure that your ticket will be addressed to me if handled by the other team.
F
Florian
Jeson P I uploaded the screenshot of your message to both accounts (buggy main account with subscription and test account)
F
Florian
Jeson P Support chat asked for screenshots or videos. Don’t know what I should provide. Whatever I change in Clickup doesn’t show up in Akiflow. Akiflow changes showing at ClickUp. (Due date is buggy because of a ClickUp API change, support chat said)
J
Jayrich Sebullen
Hi Florian This is currently being investigated by our devs. You can also try to restart your Akiflow on the settings and if that does not did the trick you can try to log-out and log-in back. Let us know how it goes. TIA
J
Jayrich Sebullen
in progress
F
Florian
Its confirmed under ticket "AKI-5284" ClickUp integration doesnt work. Waiting for solution.