iPhone Mobile Notifications Not Working
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Brett Mays
Ever since I got the Akiflow app (at first 0.31.1 and then 0.31.2 once that came out) for my iPhone (latest iOS software), I have never received a notification from the Akiflow mobile app. I made sure that notifications are on for Akiflow in the iOS settings, and I have akiflow mobile setup to give notifications 5 minutes before the task starts.
Any advice to fix this on my end, or is it a bug?
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Stefania
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Hi everyone, we improved the notifications sync in the latest release, let me know if there's anything else not working for you!
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Brett Mays
Stefania: I’ll let you know as soon as the latest release becomes available to me for download.
Stefania
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Stefania
Hi Brett, can you please go on TestFlight and update to the latest version and let me know if notifications are working for you after the update? Thank you!
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Brett Mays
Stefania: that is the version that I have, notifications continue to not work. I wonder if there’s some other app on my phone or some (seemingly) unrelated system setting messing with it?
Stefania
Brett Mays:
- Can you please check in your phone settings if the Akiflow notifications are turned on?
- Can you do the same in Akiflow? Settings > Notifications
- Do you remember if Akiflow asked you to allow notifications?
- Would you mind sharing your time zone?
Thank you so much for your help Brett!
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Brett Mays
Stefania: screenshots below show my phone notification settings for Akiflow and the notification settings within Akiflow.
Upon downloading the app, I WAS asked to allow notifications, and I said yes.
Time zone = Central Standard Time
Stefania
Brett Mays: Thank you so much for confirming this Brett, we're checking, I'll keep you posted!
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Brett Mays
Stefania: much appreciated! If you want to have a sit-down with me via zoom or whatever (with me sharing my screen), please do let me know in case that would be helpful to better chase down and squash this bug 😁
PS - It’s a beta app, so I have no illusions or expectations that it should be working perfectly yet 😉 but I AM looking forward to it being built out and more feature parity with the web/desktop app!
Stefania
Brett Mays: Hi Brett, thank you so much, I really appreciate it 😍 hopefully we're finding our way already but if we have any doubt for this issue I'll reach out :)
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Brett Mays
Stefania: just checking in to see if there has been any update on this. Any idea what may be causing this for me (and perhaps others too)?
Stefania
Brett Mays: Hi Brett, this should be fixed on the next release, that should be next week or the one after that.