Notifications failing to show on iPhone
closed
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Deron Witmer
I recently moved from android to iPhone and have noticed that most of my tasks and slots don’t trigger a notification. All of my notifications are set on in Akiflow. Do not disturb is off. No focus modes are on. Ironically, they do come through every once in a while, but certainly not every time. Notifications were not a problem for me in android Has anyone else had this issue?
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Deron Witmer
This should not be closed - it is not resolved for me…
Jeson P
Deron Witmer: Can you please check if you are on an updated version of the mobile or check if your mobile settings on Akiflow and on Iphone are configured correctly? If you could send a screenshot so we can check?
Jeson P
closed
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Brendan Morgan
Not sure what changed but my mobile notifications seem work now 👍🏻
Jeson P
Brendan Morgan: Glad it is fixed! I closed the submitted report but please let me know if any issues would arise :)
Jeson P
in progress
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Brendan Morgan
I am also having the same problem. I have always been on iPhone but ever since the latest update, notifications have been failing to show on iPhone. I have all notifications enabled in my iOS setting as well as in the Akiflow app. No focus modes on. Funnily enough, the version of Akiflow I have installed on my iPad IS showing notifications and it seems like they are the same build so I don’t know this is.
One time, when I went into Akiflow and changed the settings to receive a notification for next event from 5 minutes before to 10 minutes before, it immediately showed me a notification for an upcoming event. I have not been able to recreate this though. Please fix! I am enjoying the new update but this is a deal breaker for daily use.
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Deron Witmer
Hi Jeson - please see the attached screenshots of my iphone notification settings for Akiflow
Jeson P
Deron Witmer: Thank you! Can you please send a screenshot of your mobile notification on Akiflow app?
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Deron Witmer
Jeson P
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Deron Witmer
Jeson P - this has really been a pain. There was no notification today for something very important and I missed it. Please, please prioritize this issue.
Thanks
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Deron Witmer
By the way - this is definitely a bug and not a configuration issue. It's intermittent and seems to happen more often when the task/slot was created a few days ago than if it was just created that day (although even then it's not 100% accurate) so it's very difficult to figure out.
Jeson P
Deron Witmer: Thank you! I created a report on this and will update you once this is fixed.
Jeson P
Hi Deron Witmer. Can you please check your system notification and check if Akiflow is turned on or configured differently?
Jeson P
under review