No. Signing in to Akiflow and connecting iCloud Calendar are separate steps. Open Settings → Calendars → Add calendar → iCloud Calendar to connect your calendar.

Akiflow has a password-less login, so there’s no password!

Your first login method becomes your permanent login method. For example, if you signed up using Google Login, you’ll always need to log in using Google.

If you see the error message “Registered with a different method,” it means you’re trying to log in with a different login method than the one originally used to create your account.

Please try logging in again using the same method you used when signing up for Akiflow:

• Google Login
• Direct email login
• Apple Login
• Microsoft Login

At the moment, it is not possible to change your login method after the account has been created.

At the moment, Akiflow can only be used in English.

On the web app:

Go to Settings → Account, and on the upper righthand side of the page you'll see a Reload button.

On the desktop app:

Go to Settings → Account, and on the upper righthand side of the page you'll see a Restart button.

On mobile:

Click the Calendar icon on the upper righthand side, then click Refresh

When you cancel your Akiflow account, most of your data is deleted immediately, with any remaining personal data cleared within 24 hours. However, billing and subscription data is anonymized rather than deleted, and invoices are retained for legal and tax compliance purposes.

It's important to note that "account cancellation" means actively closing your Akiflow account. Simply not paying your subscription, downgrading to a free plan, or deactivating your account does not trigger data deletion. In these cases, your account and data remain intact.

Contact our support team if you have questions about data retention.

Go to Settings → Account → Manage Account → Billing

You'll find a Cancel subscription button below our plans information. Complete the entire cancellation process to ensure your subscription is properly cancelled. If you exit before finishing, your account will remain active.

To confirm your cancellation was successful, click Manage on your current plan. You will also receive an email confirming the cancellation.

This happens when cached onboarding data needs to be cleared. Follow these steps to reset the tutorial:

1. Quit Akiflow completely

• Click the Akiflow icon in the menu bar

• Select "Quit Akiflow" from the dropdown

• Ensure the app is fully closed, not just minimized

2. Open the Akiflow data folder

• Press Command (⌘) + Shift + G

• In the "Go to the folder" window that appears, paste:

 ~/Library/Application Support

• Press Enter

3. Delete the Akiflow folder

• Right-click the "Akiflow" folder

• Select "Move to Trash"

4. Restart Akiflow

• Launch the app normally

• The tutorial should now load properly

Yes! When you cancel your Akiflow subscription, you'll retain full access to all features until your current billing period ends:

• Yearly plan: Full access until the end of your annual billing cycle

• Monthly plan: Full access until the end of your monthly billing cycle
  

Your subscription won't stop immediately, you get to use Akiflow for the entire period you've already paid for.

Changed your mind? You can easily reactivate your subscription anytime before it expires:

1. Go to Settings → Account → Manage billing

2. Reactivate your subscription

If your organization changed its Google Workspace domain, your Akiflow login may stop working. Contact support with both your old and new email addresses so we can migrate your account.

At the moment, Akiflow subscriptions cannot be paused. The only available option is to cancel your subscription.

When you cancel, you’ll still keep full access to your plan and features until the end of your current billing period:

• Monthly plans remain active until the end of the current month
• Yearly plans remain active until the end of the annual billing cycle

Your account and data will stay available during that time. If you decide to come back later, you can resubscribe at any time.

To update your payment method, go to Settings → Account → Manage Account → Billing, then click Manage Subscription. Under Payment Methods, you can add a new payment method and set it as your primary one.

At the moment, Akiflow does not offer a self service option to export tasks that were created directly in Akiflow.

If you need to export your data, please contact our support team and let us know what information you need. While we cannot guarantee that every type of data can be exported, we'll review your request and see how we can help.

Please note that tasks imported from third party integrations (such as Notion, Asana, ClickUp, or others) remain available in their original platforms and can typically be exported directly from those services.

Yes. Even if you have deleted your Akiflow account, your invoices remain available for legal and tax compliance purposes.

Since you no longer have access to your account settings, invoices cannot be downloaded directly. To obtain a copy of your invoices, please contact our Support team through the chat or email us at support@akiflow.com, and we'll be happy to help.